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ExlService Holdings: Business Process Solutions

April 9, 2015

Based in New York, New York, ExlService Holdings, Inc.(EXL) is a business process solutions company. EXL integrates operations management services, decision analytics and technology platforms to deliver immediate results and long-term business impact. It works as a strategic partner to help clients simplify, and streamline business operations, improve corporate finance, manage compliance, create new channels of growth, and better adapt to change.

EXL operates in two segments, Operations Management, and Analytics and Business Transformation.

The Operations Management segment provides various services in the areas of claims processing, subrogation, premium and benefit administration, agency management, account reconciliation, policy research, underwriting support, new business processing, policy servicing, premium audit, surveys, billing and collection, and customer service for the insurance industry.

The Analytics and Business Transformation segment provides marketing and customer analytics, risk analytics, operations analytics, and finance investment analytics services; operations consulting services; and finance transformation services comprising governance, risk and compliance, finance accounting support, finance organizational design, finance process optimization, and finance systems advisory.

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