Virtusa: IT Services Company
Virtusa Corporation is based in Westborough, Massachusetts and was founded in 1996. The firm was perviously called eRunway, Inc. and changed its name to Virtusa Corporation in April 2002. It is a global information technology services company offering IT consulting, technology and outsourcing services.
Virtusa utilizes its enhanced global delivery model, innovative software platforming approach and industry expertise to offer high-value IT services that enables its clients to enhance business performance, accelerate time-to-market, increase productivity and improve customer service.
The company serves Global 2000 firms and the leading software vendors in Banking & Financial Services, Insurance, Telecommunications, Technology and Media,Information & Education industries. As the company states they build and sustain application platforms for its clients that create competitive advantage.Virtusa has offices and technology centers across the United States, Europe and Asia. The firm has more than 8,000 employees.
Among the services offered by the firm is Business Process Management (BPM). BPM has seen high levels of adoption among large and medium scale enterprises as a management practice dedicated to driving core automation benefits such as cost efficiencies, faster time-to-market and improved customer service.
Virtusa has been providing best in class BPM consulting since 2000 having served several clients through its integrated set of end-to-end BPM service offerings, enabling them to achieve customer-centricity, productivity and enhanced business outcomes. The company has made significant investments in building IP solutions and engineering rigor with its more than 100 plus BPM implementations.
Virtusa’s industry and enterprise solutions such as Complaints & Complements Management Solution for leisure & hospitality industry, Patient Care Management solution for healthcare, Client On-boarding solution for capital markets, Claim Management Solution for trade credit and Business Process Competency Center (BPCC) are an outcome of its years of domain and technical experience in these verticals.
The firm’s on-going focus on BPM solution is leveraging on predictive and decision analytics and mobility and social media to shape the changing dynamics of customer-supplier relationship from the process improvement perspective.
Its other services include Independent Software Quality, Customer Experience Management, Enterprise Information Management, Mobility, Cloud Offerings and more.