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8×8: Communications Company

August 7, 2014

You can’t fault people if they initially think 8×8, Inc. produces off-road vehicles. They may think this company has found a technologically advanced way to wade through the mud. It’s deep into technology that’s for sure but in the field of communications.

The firm is one of the largest VoIP service providers in the U.S. 8×8 provides cloud-based voice, video and mobile unified communications solutions for small to medium-scale businesses and distributed customers.  It offers a suite of unified communications and collaboration (UCC) services to in-office and mobile devices spanning cloud telephony, virtual contact center and virtual meeting through a proprietary unified software-as-a-service platform.

8×8’s software abstracts complex networking, redundancy, security, and interconnection requirements to provide a solution for business customers. Its software also integrates with enterprise resource planning, customer relationship management, human capital requirements, and other third-party application suites to provide organizations an integrated business communications and collaboration experience that is critical to operate their business.

The firm serves around 38,000 business customers with half a million subscriptions. It is based in San Jose, California and was founded in 1987.

 

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