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General Parts International: All The Parts

September 16, 2013

If there’s one thing about cars they’ll need replacement parts sooner or later. You can go to a store to buy them or it could also be that the auto repair shop will do the buying of the parts. Whichever way it goes the parts are bought but these parts come from different places. So who brings the parts to your location?

There are distributors who move the parts from the factory or other places down to the retail level as well as commercial customers. One of the most successful companies in this kind of business is General Parts International, Inc. which is based in Raleigh, North Carolina.  The company was founded in 1961 by CEO and Chairman O. Temple Sloan, Jr.

The company operates through its CARQUEST Auto Parts distribution network. This includes around 40 distribution centers, and owns about 1,400 CARQUEST’s 3,400 auto parts stores across the US, Canada and Mexico.  It is a major supplier of replacement products, accessories, supplies and equipment for almost all makes of automobiles, light and heavy-duty trucks, off road equipment, buses, recreational vehicles, and agricultural equipments. CARQUEST also distributes and sells tools, equipments, chemicals, paints and accessories.

What CARQUEST Auto Parts likes to highlight is its customer service. They have what they call there 18,000 teammates who are dedicated to providing excellent service. This service is backed up by a sophisticated network of distribution centers, and advanced, automated inventory, and delivery management technology.

As automobiles and other forms of vehicles and equipment involve changing technology this is a challenge for the company too. The company sees to it that its clients stay on top of the latest trends, components, techniques, skills and tools. Whether it’s the current complex steering and suspension systems to drivetrain systems, engine and mechanical system, brake system, emissions control, temperature control and electrical systems, the firm is the leader in supporting the success of automotive professionals.

Commercial customers account for most of the company’s sales which is around $3 billion annually.

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