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SHI International: An Outstanding Achievement

May 13, 2013

We can never be sure what will happen to a company in the future. It may grow even bigger or it may simply disappear. Its demise may be due to mismanagement or new products and services have rendered the company obsolete.

Whatever the future may hold one company today stands out has being an outstanding achievement for the owners as well as the people running the firm. SHI International is truly a success story. There are companies that are decades old but for one reason or another can never break the billion dollar barrier.

SHI was founded in 1989 by its chairman Koguan Leo. The firm resells a huge volume of software and hardware products from suppliers like Microsoft, HP, McAfee, Cisco, and Adobe. It distributes networking products, PCs, printers, data storage systems, keyboards and other items.

Aside from selling products SHI also provides a wide array of professional services such as asset management, software licensing, vocational training, managed desktop services, and systems integration.  Its clients include government, health care customers and corporate. SHI has around 30 offices in the U.S., Canada, Germany, Hong Kong and France.

This company has been able to take advantage of the opportunities that increasing business has brought it. It was a $1 million “software-only” regional reseller but did not remain there. It took the opportunity to get into hardware as well as providing services. Today it is an over $4 billion international provider of information technology products and services.

SHI has been a privately held company since it was founded and has grown to such huge size through organic growth. The company has understood all along that it is about properly managing the best asset that it has which are its human resources.

SHI is the largest minority and woman-owned Business Enterprise (MWBE) in the U.S. It has more than 2,000 employees worldwide. The company boasts of an industry-high 99 percent annual customer retention rate.

Given that it’s involved in information technology SHI is assured that it is providing products and services that will be of relevance for many years to come.


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