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The Custom Companies, Inc.: Perry Mandera’s Comprehensive Approach to Trucking

August 7, 2012

In 1986, Perry Mandera founded The Custom Companies, Inc., with two trucks that picked up and delivered goods. Headquartered in Northlake, Illinois, the transportation leader now operates a fleet of more than 1,000 vehicles nationwide, with all trucks equipped with advanced satellite tracking technology. He transformed the industry by taking a comprehensive approach to the business, offering full and partial-truckload shipments, and cartage, as well as airfreight forwarding of domestic and international shipments. Perry Mandera also established a Customer First policy, evaluating every shipment to further his goal of delivering all goods on time in perfect condition.

The Custom Companies’ staff of several hundred, hired for such characteristics as integrity and good business judgment, is trained in professional courtesy, confidentiality, and the highest level of service. For customer convenience, the firm remains open seven days a week, 24 hours a day. Not just about moving a shipment from Point A to Point B, the assignments often require creative and logistical solutions to meet a customer’s deadline and budget constraints. The Custom Companies has become a $100 million enterprise by expertly delivering products for, and top customer service to, everyone from mom-and-pop businesses to major corporations.

The company’s facilities include terminals in Chicago and Los Angeles and distribution centers located in more than 30 major markets. The firm can warehouse and distribute goods as well as label, sort, route, and fulfill other shipping and distribution needs. The Global Logistics Trade Show Services division offers same day, next day, volume, deferred, and other levels of shipment service to accommodate requirements and schedules for trade shows, exhibitions, conferences, and other gatherings. Recognized for its success, The Custom Companies received the Pat Summerall Champions of the Industry award in transportation.

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